Privacy Policy

Your privacy is important to us. This Privacy & Cookies Policy (“Policy”) explains how we will treat, deal with and obtain your personal information and how you may remove it.

It is your choice whether or not to provide us with personal information. Personal information means any information about an individual from which that person can be identified. It does not include data where the identity has been removed.

The personal information we may collect from you includes, but is not limited to: your name, title, address, telephone number, email address, your communication preferences that you may provide to us by filling in forms on our website, correspondence, details of your visits to our website and/or surveys that we use for research purposes.

Ways in which you may be providing us with personal information include, but are not limited to: registering on our website, contacting us with an enquiry, purchasing a product, completing a survey which contains your personal information reporting a problem and/or giving us some feedback.

By providing any personal information to us, you fully understand and clearly consent to the transfer, collection and processing of such personal information in accordance with the terms of this Policy.

We will only retain your personal information for as long as necessary for the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements, and for the uses set out in this Policy.

We may collect information about your computer, including your IP address, operating system and browser type, for system administration. This is statistical data about our website users’ browsing actions and patterns, and does not identify you as an individual so is not categorised as personal information. 

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason including, but not limited to, the following circumstances: ease of use, transactional purposes, communication, marketing communications, legal compliance, and/or legitimate interests.

All personal information we collect from you is stored on secure servers. The personal information that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal information, you agree to this transfer, storing and/or processing. If your personal information is shared, you can expect a similar degree of protection in respect of your personal information as we require third parties to respect the security of your data and to take appropriate measures to protect your personal information in line with this Policy. We will never maliciously sell your personal information to a third-party.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our webite; any transmission is at your own risk.  Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access.

Under the GDPR you have the right to request access, correction and erasure of/to information we hold about you, free of charge. If you would like to exercise any of these rights, please email us at hello@loveyellows.com.

Like many other websites, we use “cookies” to help us gather and store information about visitors to our website. A “cookie” is a small text file which is created on your computer’s hard disk when you access certain websites. Cookies allow the website to recognise your computer. A cookie can identify the pages that are being viewed and this can assist us to select the pages that the visitor sees. We do not store sensitive information such as account numbers or passwords in any cookies, and cookies in themselves, do not contain enough information to identify you. In addition to using cookies, we might also use GIFs and other web tools, such as Google Analytics, to collect information about your browsing activities whilst on our website. In this respect the information that is provided is similar to the information supplied by "cookies", and we use it for the same purposes.

If you have any questions or comment in regards to this Policy, please mail us at hello@loveyellows.com. We are a registered company in Guernsey under Registration Number 65322. With registered office address Brooklands, La Couture, St Peter Port, Guernsey, GY1 2EL.